In my previous post, I showed you how you can use Service Manager and Orchestrator to email any user or group a message and then add it to the currently open ticket’s Action Log. In this post, I am going [...]
Self-service. Is your IT process as simple as turning on a faucet? I’ll start off with a basic example of “home plumbing”. If I was in my kitchen and wanted to get a drink of water, all I need to [...]
In the final video in this series on System Center 2012 SP1, Infrastructure Architect Annur Sumar discusses how Data Protection Manager 2012 can be used to backup both the server infrastructure and the client environment. Sumar gives demonstrations of online [...]
One really neat thing you can do when using Orchestrator with Service Manager is write some PowerShell activities to configure the output in a format that is much easier for your analysts to read. Building off of this post where [...]
Awhile back, our Infrastructure Team Lead Nate blogged on how you can manually clear the Orchestrator logs (post can be found here). Although this is a very quick and simple task to do, in the course of everyone’s busy work [...]
A recent deployment of Direct Access on Server 2012 required a method of adding a large number of DNS domains to the DNS suffix list. Since manually adding them was a daunting task, I wrote a quick Powershell script to [...]