Infrastructure

One of the most powerful elements of Service Manager is both its integration with all of the other System Center products and its flexibility to import data from virtually any source imaginable. The out of box AD connector does a [...]

Welcome back friends!  If you somehow made it here by accident then might I suggest you check out Part 1 and Part 2 before proceeding.  I’ll wait for you to finish. All done?  Excellent!  I know at the end of [...]

When deploying a new Active Directory Domain Controller, it can be important to consider where your domain will get its official time from.  By default, the Domain Controller will be its own time authority, but that means it simply says [...]

I had installed Windows 8 with a product key that wasn’t matching my agreement and I needed to change it before activation, as I was sitting at an annoying “Activate Windows” message.  I naturally went to the properties of the [...]

In the process of change management it is important to ensure quality of change content prior to approval occuring.  A change without start date and end date for instance can be difficult to approve or even act on.  In the [...]

A slightly “hidden” feature in Service Manager 2012 SP1 is hierarchical list support in the Self-Service Portal drop downs.  What are we talking about?  If you had configured a list picker with sub-items, they would be incorrectly displayed as a [...]