In the previous post, I showed you how to build the Ticket Emailing Solution via Visual Studio. The last piece needed to complete the walkthrough is the actual sending of the email, which we have configured in Orchestrator. To be [...]
In my previous post, I showed you how you can use Service Manager and Orchestrator to email any user or group a message and then add it to the currently open ticket’s Action Log. In this post, I am going [...]
Today I had the opportunity to talk as part of the MVP speaker series on building workstation and application automation with Service Manager and Orchestrator.
One really neat thing you can do when using Orchestrator with Service Manager is write some PowerShell activities to configure the output in a format that is much easier for your analysts to read. Building off of this post where [...]
Awhile back, our Infrastructure Team Lead Nate blogged on how you can manually clear the Orchestrator logs (post can be found here). Although this is a very quick and simple task to do, in the course of everyone’s busy work [...]
I was working at a client site this past week who had quite a unique requirement in terms of Incident and Service Request notifications. They wanted the ability, from within a ticket, to email any user or group a message and then add [...]