Unified Communications

Microsoft’s Lync Server 2010 is a very flexible (and complex) piece of software.  The Lync Server blogging community provides some of the best, most straightforward configuration procedures for much of Lync’s functionality.  Here‘s a link to a page on Stale Hansen’s [...]

Lync Server 2010 Cumulative Update 3 has been released, and a link to the download page for the relevant bits can be found here.  IMPORTANT NOTE: There is a corresponding database update that must be run when a Lync Server [...]

In certain circumstances it’s very useful to delete current Lync Server 2010 address book files and generate a fresh copy.  Below are instructions on how to do so: Navigate to the following location within the Lync Server 2010 file share: \serverLyncShare1-WebServices-1ABFiles0000000-0000-0000-0000-0000000000000000000-0000-0000-0000-000000000000  [NOTE: [...]

Today marks an important engineering milestone for Microsoft’s Unified Communications team.  Lync For Mac 2011 has been released to manufacturing, and will be available to enterprise clients in the coming weeks.  Lync For Mac builds on the feature set of [...]

Have you wondered how to get the current active call counts for a Lync server?  What about the quantity of calls going through a mediation server?  Here are a few tips that should help you out. Get-CSWindowsService A colleague of [...]

One of the most common requests I get from clients is to provide really brief user documentation for client UC software.  I call this type of document a “one- pager”, and find that it’s a very important piece for driving the user adoption of unified communications tools such as Lync 2010.  The folks over at [...]