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Blocking Spam Calls in Microsoft Teams

I seem to be getting an enormous number of unsolicited calls from spam sales people at my Microsoft Teams account at work. This is really annoying because it interrupts the meeting I’m on with simultaneous calls to both my laptop and mobile device, pulling the bluetooth headset between both. Well… although I can’t fix that […]

Nathan Lasnoski by Nathan Lasnoski

How Orbitz Implemented an Excellent Chatbot Experience (and why you should too)

I recently had a challenging hotel situation I needed to resolve. I had booked a hotel in Minnesota for a customer visit and had mistakenly selected the wrong date. This oddly enough happens to me more often than I’d want to admit. In any case… I showed up to the hotel, asked to check in, […]

Nathan Lasnoski by Nathan Lasnoski

Five Recent Cloud Refactor Scenarios

I’ve been seeing an acceleration of refactor scenarios that I’m seeing as companies are adopting cloud capabilities. In terms of scenarios with high value, I’ve often doubted refactor as a serious investment area. The reason is that it takes time, effort, and the monetary pay-off can be minimal. There are however scenarios that has immense […]

Nathan Lasnoski by Nathan Lasnoski

New Concurrency COO aims to unify the Brookfield IT firm, develop tech talent - MBJ

In her new role as the chief operating officer at the Brookfield IT services firm Concurrency Inc.,
Kate Weiland is re-centralizing operations after the company's attempt at a regional model didn't work out.
Along with that, she's focused on developing and retaining talent for the company, which offers Microsoft-focuseddigital transformation services to clients including many companies in Milwaukee and Wisconsin, Weiland said.

Concurrency Blog by Concurrency Blog

Thoughts on the T-Shaped Career

The T-Shaped Career analogy is a concept that much has been written on, often conveyed as a way to think about both the collaborative and the depth portions of a career. The idea of a T-Shaped career conveys a horizontal line (soft skills) and vertical line (hard skills). The diagram below describes this image of […]

Nathan Lasnoski by Nathan Lasnoski

Kate Weiland named COO at Concurrency Inc.

BROOKFIELD, Wis., July 21, 2022Concurrency Inc., a Microsoft-focused IT services company, has announced the appointment of Kate Weiland to chief operating officer. In her new role, Weiland is focused on creating innovation that brings value to Concurrency partners and clients, and cultivating the next generation of tech talent.

Concurrency Blog by Concurrency Blog

Impact Urgency Matrix Defined!

The following Blog was written originally June 26, 2019 by Matthew Smith and has been updated June 21, 2022 by Nicholas Rustad. 

As part of the Incident Management process implementation within ServiceNow you need to define a Impact and Urgency Matrix to drive ticket prioritization.  Learn more about what a 3x3 or a 4x4 matrix could look like incorporating the concept of KISS.

Matt Smith by Matt Smith

M&A Strategy with Microsoft 365 / Office 365

I’ve been working with companies going through mergers and acquisitions for years.  They are painful and take a lot of investment to get right.  The better transitions are proactively managed on the tech side and include time and effort to improve the operational state of both organizations.  As tech modernization has happened over recent years, […]

Nathan Lasnoski by Nathan Lasnoski