Skip to main content

Beer 30 with Damon Sanchez talking Customer Experience

Author by Nathan Lasnoski

I had the opportunity to sit down with Damon Sanchez and talk about the difference between User Experience (UX) and Customer Experience (CX). We talk about how understanding the customer journey is as important as understanding individual screens or interfaces. Great conversation, great topic, and great person.


Nathan Lasnoski

Chief Technology Officer