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Microsoft VSS Backup Retryable Error

I recently was involved with a case involving trying to track down the cause of Exchange VSS writers reporting a “retryable” error.

Paul Harris by Paul Harris

The Importance of Organizational Change Management

The only constant in this world is change and change management plays a critical role in successful adoption, acceptance and transformation. Concurrency can help you understand what this means for your project and how to successfully design and implement an effective change management strategy.

Thomas Driscoll by Thomas Driscoll

Customer Experience and Accessibility

A big part of what Concurrency does is engage companies to bring about impactful customer experiences. As we’ve done these projects we grew a Ux practice focused on the user experience, the way that people interact with a system. As we’ve thought about more however, the core goal is not just Ux, it’s Cx… the […]

Nathan Lasnoski by Nathan Lasnoski

Beer 30 with Damon Sanchez talking Customer Experience

I had the opportunity to sit down with Damon Sanchez and talk about the difference between User Experience (UX) and Customer Experience (CX). We talk about how understanding the customer journey is as important as understanding individual screens or interfaces. Great conversation, great topic, and great person.

Nathan Lasnoski by Nathan Lasnoski

AI Ethical Principals in Practice

Chapter 6.  AI Principals in Practice Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. So, assuming a company agrees that it wants to implement a technology that leverages AI and decides it wants to do it ethically, for good, what’s next?  How do we as practitioners of AI […]

Nathan Lasnoski by Nathan Lasnoski

Speaking at Marquette University Career Night – October 21st

Monday, October 21st I’ll be speaking at Marquette University’s career night for the students of the Business School as part of the LEAD 1050 academic and professional development class. Looking forward to participating in helping the students of the school prepare to engage in the business world in an impactful and ethical way. This is […]

Nathan Lasnoski by Nathan Lasnoski

Presenting on Ethics of Artificial Intelligence @ Microsoft Ignite

In addition to the Azure Governance and Best Practices session, I’ll also be presenting a session on a practitioners guide to the Ethics of Artificial Intelligence. I’ll be talking about the Human Difference, the practical impacts of AI, and how we can address concerns in our everyday actions. Also, check out my blog series on […]

Nathan Lasnoski by Nathan Lasnoski

Presenting on Top 10 Best Practices in Azure Governance and Adoption @ Microsoft Ignite

This Microsoft Ignite I’ll be presenting at two sessions on two different and very interesting topics. The first is something critical to every organization’s leveraging of the cloud… the second it critical to every organization’s leveraging of AI. Looking forward to seeing you there! Top 10 Best Practices in Azure Governance and Adoption “Learn real-world […]

Nathan Lasnoski by Nathan Lasnoski