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Beer 30: Enterprise App Portfolios

In this Beer 30 talk I have a conversation with Brian Haydin on building enterprise app portfolios and the things architects need to know.

Nathan Lasnoski by Nathan Lasnoski

Ethics of AI – Microsoft Ignite Notes

Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. Thank you for coming to my Microsoft Ignite talk on the ethical impact of AI and the practical steps we can make to improve the experience for everyone. A few links to have available are: fairlearn: A Microsoft template for […]

Nathan Lasnoski by Nathan Lasnoski

Microsoft VSS Backup Retryable Error

I recently was involved with a case involving trying to track down the cause of Exchange VSS writers reporting a “retryable” error.

Paul Harris by Paul Harris

The Importance of Organizational Change Management

The only constant in this world is change and change management plays a critical role in successful adoption, acceptance and transformation. Concurrency can help you understand what this means for your project and how to successfully design and implement an effective change management strategy.

Thomas Driscoll by Thomas Driscoll

Customer Experience and Accessibility

A big part of what Concurrency does is engage companies to bring about impactful customer experiences. As we’ve done these projects we grew a Ux practice focused on the user experience, the way that people interact with a system. As we’ve thought about more however, the core goal is not just Ux, it’s Cx… the […]

Nathan Lasnoski by Nathan Lasnoski

Beer 30 with Damon Sanchez talking Customer Experience

I had the opportunity to sit down with Damon Sanchez and talk about the difference between User Experience (UX) and Customer Experience (CX). We talk about how understanding the customer journey is as important as understanding individual screens or interfaces. Great conversation, great topic, and great person.

Nathan Lasnoski by Nathan Lasnoski

AI Ethical Principals in Practice

Chapter 6.  AI Principals in Practice Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. So, assuming a company agrees that it wants to implement a technology that leverages AI and decides it wants to do it ethically, for good, what’s next?  How do we as practitioners of AI […]

Nathan Lasnoski by Nathan Lasnoski