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Service Management In The Executive Suite – Part 2

As the 2nd Part in this series, we continue with the 5-Step approach first outlined in Part 1. This approach leverages Services Thinking. It allows for sound business concepts that can be leveraged to change the dynamic for how IT manages itself and works with the business. In Part 2, we will examine how to build a portfolio of all current IT services used to support the business. This is not as simple as it sounds. Business people understand services from a business perspective, but not an IT perspective. IT people will understand technologies and platforms, but not necessarily understand how these support the business.

Randy Steinberg by Randy Steinberg

Microsoft VSS Backup Retryable Error

I recently was involved with a case involving trying to track down the cause of Exchange VSS writers reporting a “retryable” error.

Paul Harris by Paul Harris

Windows Virtual Desktop

After months of going through Public Preview, Microsoft has finally announced Windows Virtual Desktop service is moving to general availability.  Here is an overview of what to expect with this new offering. 

Paul Harris by Paul Harris

Microservices with Azure App Services

This is the first post in a series that takes a deep dive into Microservices & Azure App Services. The goal of this series is to educate you on microservices and how to apply a microservices style architecture to your new OR existing application by using Azure App Services, a newer PaaS offering to the Azure cloud.

Tim Gabrhel by Tim Gabrhel